Alejandro moved from Puerto Rico back in 2012 and in 2016 started his IT career as a help desk agent With Avast helping users with viruses and malware. He moved to a L2 technician for Anthem insurance dealing with numerous systems including mainframes, databases and endpoint troubleshooting. Alejandro is very customer oriented and tries to bring the same level of attention to every single end user. He is currently working on his goal to be an Azure security architect. Alejandro’s interest lie in mountain biking and computers, he is a very hands-on kind of guy when it comes to IT.