Carla has more than 25 years of business operations experience with the last 15 years specializing in information technology. She is a hands-on and accountable leader able to work with teams and stakeholders across all levels of business and often serves as a liaison between technical and business staff communicating technical concepts, information, and processes.
Her skillset includes portfolio, program, and project management; business process design and improvement; IT service management; business analysis; KPIs and metrics reporting; software licensing procurement and financial analysis; and education and training. With these skills she has worked with senior leadership teams at RTI International, Syngenta, and Citrix.
Carla has certifications in Lean Six Sigma, ITIL Foundations and Service Design, project management, change management, and SAFE product ownership. She received her undergraduate degree from Clemson University and did graduate work at Duke University.